PGIN, IBM hold job fair for call center agents

By Aiza Marie U. Viloria, CMO-PGIN


The provincial government of Ilocos Norte and the International Business Machine (IBM) hosted a five day job opportunity fair for aspiring call center agents to promote professional advancement for the Ilocano youth on July 16-20, 2012.

Eric L. Pascua of the Provincial Public Employment Service Office (PESO) of Ilocos Norte said that the IBM is set to recruit 75 applicants who will be endorsed for the Integrated Module On Process And Com-munications Training (IMPACT) for a month starting on July 23 to August 17, 2012 at the Takuat Training Center, San Nicolas, Ilocos Norte. The IMPACT provides an innovative and holistic Contact Center and Industry Specific curriculum and aims to prepare Ilocanos become qualified IBM applicants. The IMPACT program is free of charge.

Pascua added that after the IMPACT program, all trainees will go through the final interview to determine if they can deliver a world-class customer service across the globe and qualified for employment at IBM.

IBM is providing an employment opportunity for the Ilocanos to work as professional call center agents who will be assigned to any of the contact sites of IBM Global Process Services located in Makati City, Ortigas Center and Eastwood City. They also offer competitive salary and benefits package and career advancement opportunities.

The job fair has drawn 250 applicants from different municipalities of Ilocos Norte since July 16 up to July 18, 2012.

The job fair was supported by the provincial government of Ilocos Norte under the job generation program of Gov. Imee R. Marcos.#