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SSS-Dagupan goes digital to streamline services

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DAGUPAN CITY — The Dagupan City branch of the state-run Social Security System (SSS) is going digital to streamline its services and to better serve its members.

Jocelyn Lim, officer-in charge assistant branch head of SSS-Dagupan, said the Dagupan CIty branch is one of the pilot branches that will go on full digitalization. 

As SSS celebrates its 62nd anniversary this month, Lim said investments in new digital technologies were considered to make their services convenient and advantageous to their clients.

“Members are required and mandated to register at our website para sila mismo ang humawak sa kanilang records at sila na ang makakapag-monitor ng kanilang accounts sa SSS,” Lim said during the ‘Tongtongan ed PIA’ (Pag-uusap sa PIA) media forum of the Philippine Information Agency (PIA)-Pangasinan. 

“Once registered, members can track, monitor and verify their own accounts as they can access these wherever they are as long as they are linked to the internet. The technology also avoids hassles in transactions and even anomalies in contributions, she added.

“Payments made will be viewed immediately and will be posted in the accounts of  the employee and employers, true to the SSS theme of connecting and protecting,” Lim said.

Lim advised SSS members not to be afraid of computers or of automation as member service representatives of the office will be on standby to assist them during the registration. 

SSS-Dagupan, being a large branch, has been provided with additional computers and is expecting 25 standing portals for the digitalization process.